Does your company sign Non-Disclosure Agreement (NDA) or confidentiality agreement with customers?​

Yes, we do sign NDAs with our customers and strictly abide by the terms and conditions in the agreement.

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How long do you take to send quotes?

We typically send quotes within 24 hours but depending on complexity of the project, it could take no more than 2-3 days.

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Where is your manufacturing facility?​

All our manufacturing is done in Mumbai, India. Having our manufacturing in India provides us with a cost advantage compared to our competitors. Our costs are lower than Chinese manufacturers, and also better quality due to the availability of well-skilled low cost labor.

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Do you manufacture in small quantities? What is your minimum order quantity?​

We can make parts in smaller quantities and minimum order quantity depends on the manufacturing process, materials, finishes, etc. We have even done projects, where customers needed just a couple parts. 

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How long is your quote valid for?

All our quotes are valid for 30 days from the day of the quote. Having said that our prices don't change a whole lot even after that period. But the quote needs review after 30 days.​

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How is your pricing compared to other American or Chinese prototyping companies?​

ProtoZone is EXTREMELY competitive in pricing and lead times because 100% of our manufacturing is in a low cost country such as India.

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What file formats does ProtZone accept?

We accept STEP, IGES, and STL formats. We can also work with 2D prints on a case-by-case basis.

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Which countries do you ship to?

We ship all over the world. We use carriers based on customer requirements.

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For more questions, please get in touch at sales@theprotozone.com

 

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